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Privacy Statement
Effective as of October 2005
SourceOne Network Privacy Statement:
SourceOne Network has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the SourceOne Network Web site (the "Site") is of great importance. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of such changes prior to the change taking effect.
Collected Information:
We require customers who register to use the services offered on our Site (collectively, the "Service") to give us contact information, such as their name, company name, address, phone number, and e-mail addresses. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Website and editing their Personal Information within the system. Customers can view their updated profile to confirm their edits have been made.
SourceOne Network personnel may use the information we collect to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to WDsupport@sourceonenet.com.
Except as we explicitly state at the time we request information, or as provided for in the SourceOne Network WebDirect™ Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by SourceOne Network for marketing or promotional purposes. SourceOne Network uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does SourceOne Network share user information with these parties.
Customers of the Service will be using the Site to host data and information ("Data"). SourceOne Network will not review, share, distribute, print, or reference any such Data except as provided in the SourceOne Network WebDirect Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Subscription Agreement, or as may be required by law. All customers are responsible for maintaining the confidentiality and security of their user registration and password.
SourceOne Network may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. SourceOne Network will automatically send the friend a one-time email inviting them to visit the site. SourceOne Network does not store this information.
Cookies:
When you interact with the SourceOne Network Web site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to SourceOne Network, either by responding to a promotional offer, opening an account, or registering for a 30-day Test Drive, you remain anonymous to SourceOne Network. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
SourceOne Network uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows SourceOne Network to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the SourceOne Network application. SourceOne Network uses persistent cookies, that only SourceOne Network can read and use, to identify the fact that you are a SourceOne Network customer or prior SourceOne Network Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our Service.
Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information. All data collected by such third parties on behalf of SourceOne Network is used only to provide us with information on site usage and is not shared with any other third parties.
Third-Party Sites:
The Site contains links to other web sites. SourceOne Network is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
Security:
Our WebDirect Administration site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When our Site is accessed using Netscape Navigator, or Microsoft Internet Explorer versions 5.5 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you. SourceOne Network also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders. Finally, SourceOne Network provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
SourceOne Network offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering the Service, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to WDsupport@sourceonenet.com.
Additional Information:
Questions regarding this Statement or the practices of this Site should be directed to SourceOne Network's Security Administrator by e-mailing such questions to security@SourceOneNet.com or by regular mail addressed to SourceOne Network, inc., Attn: Security Administrator, 90 N. Pearl St., Floor #3, Albany, NY 12207.
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